At Dear Cece, we strive to provide you with a seamless and enjoyable shopping experience. We understand that receiving your order in a timely manner is important to you, and we are committed to ensuring that your items are delivered safely and efficiently.
The shipping time refers to the time it takes for your order to be delivered from our warehouse to your designated address. The shipping time will also depend on the shipping method you have selected and the destination of your order. Please note that shipping times may vary for international orders.
Processing Time: 1-2 days
Shipping Time: Please allow up to 15 working days from the processing completion date. This is due to the timeframe of our international delivery centre. In isolated cases, your item may arrive later. Packages may also arrive separately.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Please allow a few hours for the tracking information to become available after receiving the shipping confirmation email.
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the order total or shipping cost. We recommend contacting your local customs office for more information on any potential charges.
Order Status and Support
If you have any questions or concerns regarding your order, our customer support team is also here to assist you. You can contact us through our website or by emailling firstname.lastname@example.org, and we will be happy to provide you with updates on your order status or address any inquiries you may have.
Thank you for choosing Dear Cece for your gifting needs. We appreciate your trust and look forward to delivering your order to you in a timely manner.